Turbapay thanks you for your interest in the services we provide. The protection of your personal information is very important to us, therefore we pay special attention to the protection of data that are collected and processed when providing services specified on the Turbapay website.
This Policy applies to information which Turbapay may receive from you while you use the Turbapay website and also information you supply to be provided with the payment services.
Turbapay is the controller of information you supply via Turbapay website.
Turbapay is the processor of information which you supply via Turbapay website and which is transmitted to the providers.
The use of Turbapay website constitutes the unconditional consent of users to the provisions of this Policy.
1.1. For the purposes of this Policy the terms below shall have the following meaning:
1.1.1. Turbapay Website means the website https://turbapay.com/.
1.1.2. Provider means any company with which Turbapay has the relevant contract and which is allowed to sign payment service agreements with merchants.
1.1.3Services means Turbapay’s consultancy services to find providers matching merchants’ parameters specified in the questionnaire and to ensure the merchants’ compliance with those providers’ requirements.
- Information that we collect
2.1. We collect your personal information only to the extent it is necessary to provide the Services.
2.2. When providing the Services, we collect the following types of personal data:
- information received during your use of the website https://turbapay.com/;
- information you provide while filling in the questionnaire;
- information you provide while filling in the Services Application.
2.3. The information includes but is not limited to:
- Country of company registration
- Type of company activities
- Whether the company has a license
- Future payers’ countries and regions
- Existence of a positive processing history
- Estimated average monthly turnover
- Estimated maximum monthly turnover
- Estimated maximum monthly amount of transactions
- Preferred methods of accepted funds withdrawal
- Company website
2.4. The information requested in the questionnaire and Service application is mandatory for receiving the service and your website connection to the payment service.
- How we use the information received
3.1. The information we receive when you use Turbapay website is stored by us and we act as the information controller.
3.2. The information furnished by you in the Service application on Turbapay website constitutes an electronic document used for identification and provision of the service of website connection to the payment service.
3.3. The information you supply in the Service application on Turbapay website can only be transmitted to the provider if the latter is approved by the merchant, for the purpose of subsequent contract execution between the merchant and the provider.
3.4. Where a provider matching the merchant’s requirements stated in the Service application cannot be found, the information received from the merchant shall be stored by Turbapay.
- Third party access
4.1. We do not disclose your personal information to companies, organizations and/or any third parties.
4.2. The following exceptions apply to the above paragraph:
4.2.1. Information transfer to the provider. Turbapay communicates information to the provider selected by the merchant on Turbapay Website for the purpose of providing the merchant’s website with payment services.
4.2.2. Information transfer under the law. Your personal data may be disclosed at the request of competent authorities in keeping with applicable laws.
4.2.3. Including but not limited to, if required by law, in connection with any court proceedings or for the purpose of exercising and protecting legal rights; in the event of sale or disposal of corporate rights.
4.2.4. When Turbapay uses third party services to store data, send electronic messages and also to systemize and manage customer relations (CRM systems).
4.2.5. Third parties may only utilize user information to provide services; they are not allowed to disclose and use information for any other purpose.
4.2.6. Turbapay uses analytical services to collect website data, including but not limited to:
- traffic data;
- information about location, time spent on the website, and other connectivity data;
- IP address;
- device information (e.g. equipment model, operating system version, unique device identifiers) for the purpose of analyzing website popularity and convenience of use.
4.2.8. We may use your personal data to inform you about our products, services or promotions which we think might be of interest or use to you. If you do not wish to receive marketing or promotional materials from Turbapay, you can contact us any time and we will take relevant action as soon as we can.
- Your rights
5.1. You have the following rights regarding your personal information we keep:
5.1.1. Right to access. If requested, we will confirm whether we process your personal information and, where necessary, will provide you with a copy of the information processed.
5.1.2. Right to amend. If your personal information that we keep is inaccurate or incomplete, you have the right to demand amendments to be made. If amendments are made after the personal information has already been communicated to the provider, the amended information shall be re-submitted to the provider.
5.1.3. Right to delete. You may request us to delete your personal information in certain cases, e.g. when we no longer need it or you do not want it to be stored. If the personal information has already been communicated to the provider, you can request deletion from the provider directly.
6. Responsibilities of Turbapay
Turbapay assumes the following responsibilities:
6.3. to take precautions to protect the confidentiality of the user’s personal data in accordance with the procedure usually used to protect this kind of information.
6.4. to block personal data related to the corresponding user from the moment of contacting or requesting the user or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification in case of revealing inaccurate personal data or illegal actions.
7. How long the information is stored
7.1. Subject to relevant regulations, your personal information is stored as long as it is necessary for the purpose of processing the same and providing the service of website connection to the payment service.
8. Protection of personal information
8.1. Turbapay takes all necessary and sufficient management and technical measures to protect your personal information against unlawful or accidental access in order to prevent destruction, changing, blocking, copying, distribution and unauthorized access to your personal information and data received during your use of the Turbapay website and Services.
9.1. We may amend this Policy unilaterally without your consent. We will request your consent to amendments if we are obligated to do so under applicable laws.
9.2. A new version of the Policy will become effective on your next visit to the website. You will be alerted about any amendments in the Policy at the top of the page.
9.3. By continuing to use our website you accept the latest amendments. If you do not agree with the Policy, you should not use our website or access it, and should notify us immediately in writing.